The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.
Recall details
| NHTSA campaign | 22V-494 (22V494000) |
|---|---|
| Manufacturer number | 2022080001 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Power train › Automatic transmission |
| Report date | July 11, 2022 |
| Owners notified | August 26, 2022 |
| Vehicles affected | 1,168 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 22V-494 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,168 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.