The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
The risk
A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
Recall details
| NHTSA campaign | 22V-296 (22V296000) |
|---|---|
| Manufacturer number | SB-22-00-009 |
| Manufacturer | Tesla, Inc. |
| Component | Equipment › Electrical › Infotainment › Video (touch)screen/monitor/unit |
| Report date | May 3, 2022 |
| Owners notified | July 1, 2022 |
| Vehicles affected | 129,960 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 22V-296 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 129,960 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.