The problem
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.
The risk
A separated shock absorber can cause a loss of vehicle stability, increasing the risk of a crash.
The fix
Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.
Recall details
| NHTSA campaign | 22V-238 (22V238000) |
|---|---|
| Manufacturer number | 22LA02 |
| Manufacturer | Toyota Motor Corporation |
| Component | Suspension › Front › Shock absorber |
| Report date | April 13, 2022 |
| Owners notified | June 10, 2022 |
| Vehicles affected | 4,215 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 2 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 22V-238 repair free?
Yes. Lexus dealers will fix the problem at no cost: Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 4,215 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.