The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
The risk
A sudden loss of power steering assist can increase the risk of a crash.
The fix
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
Recall details
| NHTSA campaign | 21V-989 (21V989000) |
|---|---|
| Manufacturer number | 2021120016 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Steering › Electric power assist system |
| Report date | December 17, 2021 |
| Owners notified | January 21, 2022 |
| Vehicles affected | 1 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 21V-989 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.