The problem
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
The risk
A sudden loss of drive power increases the risk of a crash.
The fix
A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Recall details
| NHTSA campaign | 21V-869 (21V869000) |
|---|---|
| Manufacturer number | 21S48 |
| Manufacturer | Ford Motor Company |
| Component | Electrical system › Propulsion system › Traction battery |
| Report date | November 10, 2021 |
| Owners notified | December 1, 2021 |
| Vehicles affected | 1 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 21V-869 repair free?
Yes. Ford dealers will fix the problem at no cost: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.