The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
Recall details
| NHTSA campaign | 21V-825 (21V825000) |
|---|---|
| Manufacturer number | 91CR |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Back over prevention › Sensing system › Camera |
| Report date | October 20, 2021 |
| Owners notified | November 9, 2021 |
| Vehicles affected | 2,857 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2022 Audi A3 collision avoidance problems 1
- 2022 Audi A4 collision avoidance problems 1
- 2022 Audi A5 collision avoidance problems 1
- 2022 Audi e-tron collision avoidance problems 5
- 2022 Audi Q3 collision avoidance problems 13
- 2022 Audi Q5 Sportback collision avoidance problems 7
- 2022 Audi Q7 collision avoidance problems 3
- 2022 Audi SQ8 collision avoidance problems 1
Frequently asked questions
Is the recall 21V-825 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,857 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.