Ford Recall 21V-735: Back over prevention – software

Affected: 2020–2021 Ford Explorer, 2020–2021 Lincoln Aviator, 2020–2021 Lincoln Corsair. Filed with NHTSA on September 22, 2021, covering about 228,297 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The fix

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Recall details

NHTSA campaign21V-735 (21V735000)
Manufacturer number21S44
ManufacturerFord Motor Company
ComponentBack over prevention › Software
Report dateSeptember 22, 2021
Owners notifiedNovember 16, 2021
Vehicles affected228,297
Initiated byManufacturer

Vehicles covered

Owner complaints about the driver assistance

Frequently asked questions

Is the recall 21V-735 repair free?

Yes. Ford dealers will fix the problem at no cost: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 228,297 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.