The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The fix
Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Recall details
| NHTSA campaign | 21V-607 (21V607000) |
|---|---|
| Manufacturer number | 69CQ |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Seat belts › Rear/other › Retractor |
| Report date | August 4, 2021 |
| Owners notified | August 27, 2021 |
| Vehicles affected | 12,060 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 21V-607 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 12,060 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.