The problem
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.
The risk
Air bags that do not deploy as intended can increase the risk of injury.
The fix
Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.
Recall details
| NHTSA campaign | 21V-472 (21V472000) |
|---|---|
| Manufacturer number | N212340220 |
| Manufacturer | General Motors, LLC |
| Component | Air bags › Sensor › Frontal impact |
| Report date | June 24, 2021 |
| Owners notified | July 29, 2021 |
| Vehicles affected | 6 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 21V-472 repair free?
Yes. Buick dealers will fix the problem at no cost: Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.