The problem
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
The risk
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The fix
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Recall details
| NHTSA campaign | 21V-455 (21V455000) |
|---|---|
| Manufacturer number | N212333900 |
| Manufacturer | General Motors, LLC |
| Component | Steering › Steering control module |
| Report date | June 17, 2021 |
| Owners notified | July 13, 2021 |
| Vehicles affected | 26,847 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Cadillac Escalade ESV
- 2021 Chevrolet Suburban
- 2021 Chevrolet Tahoe
- 2021 GMC Yukon
- 2021 GMC Yukon XL
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the steering
Frequently asked questions
Is the recall 21V-455 repair free?
Yes. Cadillac dealers will fix the problem at no cost: The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 26,847 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.