The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
The risk
Air bags that do not deploy as intended can increase the risk of injury.
The fix
Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall details
| NHTSA campaign | 21V-404 (21V404000) |
|---|---|
| Manufacturer number | 2021080012 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Air bags › Side/window › Curtain |
| Report date | May 28, 2021 |
| Owners notified | September 24, 2021 |
| Vehicles affected | 16 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 21V-404 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 16 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.