The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
The risk
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
The fix
Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
Recall details
| NHTSA campaign | 21V-403 (21V403000) |
|---|---|
| Manufacturer number | 2020070009 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Structure |
| Report date | May 28, 2021 |
| Owners notified | July 20, 2021 |
| Vehicles affected | 5,680 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 21V-403 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,680 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.