The problem
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
The risk
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
The fix
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Recall details
| NHTSA campaign | 21V-389 (21V389000) |
|---|---|
| Manufacturer number | SB-21-20-001 |
| Manufacturer | Tesla, Inc. |
| Component | Seat belts › Critical fasteners |
| Report date | May 25, 2021 |
| Owners notified | July 23, 2021 |
| Vehicles affected | 5,530 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 21V-389 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,530 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.