The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
The risk
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
The fix
Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Recall details
| NHTSA campaign | 21V-353 (21V353000) |
|---|---|
| Manufacturer number | 2021060007/14 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | May 14, 2021 |
| Owners notified | July 9, 2021 |
| Vehicles affected | 17,800 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 21V-353 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 17,800 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.