The problem
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
The risk
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
The fix
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Recall details
| NHTSA campaign | 21V-273 (21V273000) |
|---|---|
| Manufacturer number | R10093 |
| Manufacturer | Volvo Car USA, LLC |
| Component | Electrical system › Software |
| Report date | April 21, 2021 |
| Owners notified | July 14, 2021 |
| Vehicles affected | 162 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 21V-273 repair free?
Yes. Volvo dealers will fix the problem at no cost: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 162 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.