The problem
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
The risk
In the event of a crash, the head restraints could detach, and increase the risk of injury.
The fix
BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Recall details
| NHTSA campaign | 21V-156 (21V156000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Seats › Mid/rear assembly › Head restraint |
| Report date | March 10, 2021 |
| Owners notified | May 3, 2021 |
| Vehicles affected | 258 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 2 other model/year combinations not covered on this site.
Owner complaints about the seats
Frequently asked questions
Is the recall 21V-156 repair free?
Yes. BMW dealers will fix the problem at no cost: BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 258 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.