The problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
The risk
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
The fix
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Recall details
| NHTSA campaign | 21V-110 (21V110000) |
|---|---|
| Manufacturer number | R10079 |
| Manufacturer | Polestar Automotive USA, Inc. |
| Component | Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm) › Software |
| Report date | February 24, 2021 |
| Owners notified | April 23, 2021 |
| Vehicles affected | 3,457 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 21V-110 repair free?
Yes. Polestar dealers will fix the problem at no cost: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3,457 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.