The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
The risk
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
The fix
MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
Recall details
| NHTSA campaign | 21V-057 (21V057000) |
|---|---|
| Manufacturer number | 2021030003 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Structure › Interior panels › Dashboard |
| Report date | February 5, 2021 |
| Owners notified | April 16, 2021 |
| Vehicles affected | 8 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 21V-057 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.