The problem
Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
The fix
INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
Recall details
| NHTSA campaign | 21V-025 (21V025000) |
|---|---|
| Manufacturer number | PC788 |
| Manufacturer | Nissan North America, Inc. |
| Component | Equipment › Other › Labels |
| Report date | January 26, 2021 |
| Owners notified | March 17, 2021 |
| Vehicles affected | 8,291 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 21V-025 repair free?
Yes. Infiniti dealers will fix the problem at no cost: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8,291 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.