The problem
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
The risk
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
The fix
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Recall details
| NHTSA campaign | 21V00D000 (21V00D000) |
|---|---|
| Manufacturer number | SB-21-17-008 |
| Manufacturer | Tesla, Inc. |
| Component | Visibility › Rearview mirrors/devices › Interior |
| Report date | December 21, 2021 |
| Owners notified | April 25, 2022 |
| Vehicles affected | 356,309 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 21V00D000 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 356,309 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.