The problem
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
The fix
Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Recall details
| NHTSA campaign | 20V-791 (20V791000) |
|---|---|
| Manufacturer number | 20C26 |
| Manufacturer | Ford Motor Company |
| Component | Air bags › Frontal › Passenger side › Inflator module |
| Report date | December 17, 2020 |
| Owners notified | February 18, 2021 |
| Vehicles affected | 12 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 20V-791 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 12 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.