The problem
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
The risk
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Recall details
| NHTSA campaign | 20V-788 (20V788000) |
|---|---|
| Manufacturer number | 20S72 |
| Manufacturer | Ford Motor Company |
| Component | Engine |
| Report date | December 17, 2020 |
| Owners notified | February 3, 2021 |
| Vehicles affected | 1,405 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the engine & cooling
Frequently asked questions
Is the recall 20V-788 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,405 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.