Honda Recall 20V-768: Visibility – power window devices and controls

Affected: 2002–2006 Honda CR-V. Filed with NHTSA on December 10, 2020, covering about 268,655 vehicles.

The problem

Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.

The risk

If the switch fails, it could overheat and smoke, increasing the risk of a fire.

The fix

Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.

Recall details

NHTSA campaign20V-768 (20V768000)
Manufacturer numberP9D
ManufacturerHonda (American Honda Motor Co.)
ComponentVisibility › Power window devices and controls
Report dateDecember 10, 2020
Owners notifiedJanuary 29, 2021
Vehicles affected268,655
Initiated byManufacturer

Vehicles covered

Owner complaints about the windows, wipers & sunroof

Frequently asked questions

Is the recall 20V-768 repair free?

Yes. Honda dealers will fix the problem at no cost: Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 268,655 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.