The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
The risk
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
The fix
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Recall details
| NHTSA campaign | 20V-724 (20V724000) |
|---|---|
| Manufacturer number | 69BH |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Seat belts › Front › Webbing |
| Report date | November 20, 2020 |
| Owners notified | April 13, 2021 |
| Vehicles affected | 10,835 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 20V-724 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 10,835 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.