The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
The risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The fix
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Recall details
| NHTSA campaign | 20V-712 (20V712000) |
|---|---|
| Manufacturer number | 40Q6 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Steering |
| Report date | November 17, 2020 |
| Owners notified | November 19, 2020 |
| Vehicles affected | 776 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 20V-712 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 776 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Is it safe to drive?
No — the manufacturer says owners should not drive affected vehicles until the repair is done. Contact a dealer to arrange towing.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.