The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
The risk
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Recall details
| NHTSA campaign | 20V-702 (20V702000) |
|---|---|
| Manufacturer number | 44Q5 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Tires › Sidewall |
| Report date | November 13, 2020 |
| Owners notified | November 30, 2020 |
| Vehicles affected | 760 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the wheels & tires
Frequently asked questions
Is the recall 20V-702 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 760 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.