The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
The risk
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Recall details
| NHTSA campaign | 20V-658 (20V658000) |
|---|---|
| Manufacturer number | 70H8 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Structure › Body › Roof and pillars |
| Report date | October 27, 2020 |
| Owners notified | November 17, 2020 |
| Vehicles affected | 94,144 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 20V-658 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 94,144 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.