The problem
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
The risk
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
The fix
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Recall details
| NHTSA campaign | 20V-657 (20V657000) |
|---|---|
| Manufacturer number | W81 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Suspension › Front › Control arm › Lower arm |
| Report date | October 27, 2020 |
| Owners notified | October 30, 2020 |
| Vehicles affected | 698 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 20V-657 repair free?
Yes. Jeep dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 698 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.