The problem
Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.
The risk
The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.
The fix
Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72L4.
Recall details
| NHTSA campaign | 20V-644 (20V644000) |
|---|---|
| Manufacturer number | 72L4 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Seats › Critical fasteners |
| Report date | October 19, 2020 |
| Owners notified | November 10, 2020 |
| Vehicles affected | 1 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-644 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.