The problem
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
The risk
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The fix
GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100
Recall details
| NHTSA campaign | 20V-638 (20V638000) |
|---|---|
| Manufacturer number | N202312100 |
| Manufacturer | General Motors, LLC |
| Component | Seat belts › Front |
| Report date | October 15, 2020 |
| Owners notified | November 17, 2020 |
| Vehicles affected | 1,788 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 20V-638 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,788 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.