The problem
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
The risk
If the engine overheats, it can result in engine damage and increase the risk of a fire.
The fix
Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Recall details
| NHTSA campaign | 20V-636 (20V636000) |
|---|---|
| Manufacturer number | 20S60 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | October 15, 2020 |
| Owners notified | November 10, 2020 |
| Vehicles affected | 2,903 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 20V-636 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,903 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.