The problem
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Recall details
| NHTSA campaign | 20V-622 (20V622000) |
|---|---|
| Manufacturer number | W70 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Visibility › Rearview mirrors/devices › Exterior |
| Report date | October 8, 2020 |
| Owners notified | November 5, 2020 |
| Vehicles affected | 19,075 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 20V-622 repair free?
Yes. Ram dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 19,075 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.