The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 vehicles. The center console lock-system might not lock properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
The risk
In the event of a rear-end crash, the center console lid may open, increasing the risk of injury to occupants.
The fix
MBUSA will notify owners, and dealers will check the center console storage compartment, and replace it, if necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100006.
Recall details
| NHTSA campaign | 20V-608 (20V608000) |
|---|---|
| Manufacturer number | 2020100006 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Latches/locks/linkages |
| Report date | October 2, 2020 |
| Owners notified | October 30, 2020 |
| Vehicles affected | 7 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-608 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will check the center console storage compartment, and replace it, if necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.