Volkswagen Recall 20V-504: Exterior lighting – headlights

Affected: 2021 Volkswagen Atlas, 2020 Volkswagen Atlas Cross Sport. Filed with NHTSA on August 26, 2020, covering about 11 vehicles.

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

The fix

Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

Recall details

NHTSA campaign20V-504 (20V504000)
Manufacturer number94N7
ManufacturerVolkswagen Group of America, Inc.
ComponentExterior lighting › Headlights
Report dateAugust 26, 2020
Owners notifiedSeptember 9, 2020
Vehicles affected11
Initiated byManufacturer

Vehicles covered

Owner complaints about the lights

Frequently asked questions

Is the recall 20V-504 repair free?

Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 11 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.