The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.
The risk
A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.
The fix
MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.
Recall details
| NHTSA campaign | 20V-464 (20V464000) |
|---|---|
| Manufacturer number | 2020080014 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Air bags › Passenger side frontal › Cushion |
| Report date | August 7, 2020 |
| Owners notified | August 31, 2020 |
| Vehicles affected | 1 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 20V-464 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.