The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.
The risk
If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.
The fix
MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.
Recall details
| NHTSA campaign | 20V-430 (20V430000) |
|---|---|
| Manufacturer number | 2020080010 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Seats |
| Report date | July 24, 2020 |
| Owners notified | August 31, 2020 |
| Vehicles affected | 1 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 20V-430 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.