The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
The risk
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Recall details
| NHTSA campaign | 20V-395 (20V395000) |
|---|---|
| Manufacturer number | 2020080016 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electronic stability control (ESC) |
| Report date | July 6, 2020 |
| Owners notified | August 28, 2020 |
| Vehicles affected | 5,399 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 Mercedes-Benz AMG C63
- 2020 Mercedes-Benz AMG C63
- 2019 Mercedes-Benz AMG C63 S
- 2020 Mercedes-Benz AMG C63 S
- 2020 Mercedes-Benz AMG GLC63
- 2020 Mercedes-Benz AMG GLC63 S
- 2019 Mercedes-Benz AMG GT53
- 2020 Mercedes-Benz AMG GT53
- 2019 Mercedes-Benz AMG GT63
- 2020 Mercedes-Benz AMG GT63
- 2019 Mercedes-Benz AMG GT63S
- 2020 Mercedes-Benz AMG GT63S
Frequently asked questions
Is the recall 20V-395 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,399 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.