The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
The risk
Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
The fix
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
Recall details
| NHTSA campaign | 20V-387 (20V387000) |
|---|---|
| Manufacturer number | N476 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | July 2, 2020 |
| Owners notified | November 30, 2020 |
| Vehicles affected | 6,211 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the locks & latches
- 2013 Land Rover Range Rover door lock & latch problems 2
- 2014 Land Rover Range Rover door lock & latch problems 2
- 2015 Land Rover Range Rover door lock & latch problems 3
- 2016 Land Rover Range Rover door lock & latch problems 4
- 2014 Land Rover Range Rover Sport door lock & latch problems 5
- 2015 Land Rover Range Rover Sport door lock & latch problems 2
- 2016 Land Rover Range Rover Sport door lock & latch problems 5
Frequently asked questions
Is the recall 20V-387 repair free?
Yes. Land Rover dealers will fix the problem at no cost: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6,211 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.