The problem
Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
The fix
Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
Recall details
| NHTSA campaign | 20V-384 (20V384000) |
|---|---|
| Manufacturer number | RVXX2002 |
| Manufacturer | Volvo Trucks North America |
| Component | Equipment › Other › Labels |
| Report date | July 1, 2020 |
| Owners notified | August 18, 2020 |
| Vehicles affected | 89 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-384 repair free?
Yes. Volvo dealers will fix the problem at no cost: Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 89 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.