The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Porsche 911 Carrera 4S Coupe vehicles. The front axle differential bracket may not have been tightened correctly. If it comes loose, the differential could potentially cause damage to surrounding components.
The risk
Components such as the fuel tank or drive shafts may become damaged from the loose differential. Damage to the fuel tank can result in fuel leakage, which in the presence of an ignition source may increase the risk of a fire.
The fix
Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage. Depending on the inspection result, the front axle differential will be reinstalled or replaced using new screw joints torqued to the required specification. All work will be performed free of charge. The recall began August 20, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA8.
Recall details
| NHTSA campaign | 20V-381 (20V381000) |
|---|---|
| Manufacturer number | ALA8 |
| Manufacturer | Porsche Cars North America, Inc. |
| Component | Power train › Driveline › Differential unit |
| Report date | July 1, 2020 |
| Owners notified | August 20, 2020 |
| Vehicles affected | 14 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-381 repair free?
Yes. Porsche dealers will fix the problem at no cost: Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 14 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.