The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
The risk
Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
The fix
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
Recall details
| NHTSA campaign | 20V-340 (20V340000) |
|---|---|
| Manufacturer number | VS2DREIGE |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Air bags |
| Report date | June 9, 2020 |
| Owners notified | August 11, 2020 |
| Vehicles affected | 12 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-340 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 12 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.