The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q8 vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
The risk
If transmission fluid leaks while driving, the road surface may become slippery, increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began June 12, 2020. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 38C7.
Recall details
| NHTSA campaign | 20V-272 (20V272000) |
|---|---|
| Manufacturer number | 38C7 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Power train › Automatic transmission › Cooling unit and lines |
| Report date | May 13, 2020 |
| Owners notified | June 12, 2020 |
| Vehicles affected | 531 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 20V-272 repair free?
Yes. Audi dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began June 12, 2020. Owners may contact Volkswagen customer service at 1-800-253-2834.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 531 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.