The problem
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
The risk
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
The fix
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
Recall details
| NHTSA campaign | 20V-263 (20V263000) |
|---|---|
| Manufacturer number | 20S21 |
| Manufacturer | Ford Motor Company |
| Component | Electrical system › Instrument cluster/panel |
| Report date | May 8, 2020 |
| Owners notified | May 26, 2020 |
| Vehicles affected | 10,460 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 20V-263 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 10,460 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.