The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
The risk
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
The fix
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
Recall details
| NHTSA campaign | 20V-247 (20V247000) |
|---|---|
| Manufacturer number | 2020050034 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Latches/locks/linkages |
| Report date | May 1, 2020 |
| Owners notified | June 26, 2020 |
| Vehicles affected | 6,659 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 20V-247 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6,659 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.