The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
The risk
An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
The fix
MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
Recall details
| NHTSA campaign | 20V-227 (20V227000) |
|---|---|
| Manufacturer number | 2020060010 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Communication |
| Report date | April 21, 2020 |
| Owners notified | July 2, 2020 |
| Vehicles affected | 149 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-227 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 149 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.