The problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
The risk
Reduced visibility increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Recall details
| NHTSA campaign | 20V-208 (20V208000) |
|---|---|
| Manufacturer number | W25 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Visibility › Windshield wiper/washer › Linkages |
| Report date | April 9, 2020 |
| Owners notified | April 27, 2020 |
| Vehicles affected | 425,599 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 20V-208 repair free?
Yes. Jeep dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 425,599 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.