The problem
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
The risk
In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
The fix
Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
Recall details
| NHTSA campaign | 20V-189 (20V189000) |
|---|---|
| Manufacturer number | WRC-20 |
| Manufacturer | Subaru of America, Inc. |
| Component | Seat belts › Rear/other |
| Report date | March 31, 2020 |
| Owners notified | April 15, 2020 |
| Vehicles affected | 4,862 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 20V-189 repair free?
Yes. Subaru dealers will fix the problem at no cost: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 4,862 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.