The problem
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
The risk
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Recall details
| NHTSA campaign | 20V-183 (20V183000) |
|---|---|
| Manufacturer number | W22 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Driveline › Differential unit |
| Report date | March 26, 2020 |
| Owners notified | May 21, 2020 |
| Vehicles affected | 515 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 20V-183 repair free?
Yes. Dodge dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 515 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.