The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
The risk
A short circuit in the starter generator increases the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
Recall details
| NHTSA campaign | 20V-153 (20V153000) |
|---|---|
| Manufacturer number | 27H2 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Starter assembly |
| Report date | March 19, 2020 |
| Owners notified | May 22, 2020 |
| Vehicles affected | 5,471 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 20V-153 repair free?
Yes. Audi dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,471 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.