The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.
The risk
In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.
The fix
MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.
Recall details
| NHTSA campaign | 19V-892 (19V892000) |
|---|---|
| Manufacturer number | 2020060012 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Air bags › Sensor › Occupant classification |
| Report date | December 16, 2019 |
| Owners notified | July 31, 2020 |
| Vehicles affected | 129 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 19V-892 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 129 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.